What is Unaccompanied Minor service?

Companion service ensures that children traveling alone are under secure supervision throughout the journey. This applies from the check-in counter, through security control, to the gate where the airline staff is ready to receive them, and through the airport at the final destination to the person waiting to receive the child.

The flight crew is always informed that an unaccompanied child is on board, and vigilance is maintained to ensure the child feels secure.

How do I purchase the service for a child?

In most cases, you can book companion service for your child when purchasing the flight ticket online within Scandinavia and Europe. For flights to other parts of the world, some airlines require you to contact their customer service directly. With some airlines, you can also purchase companion service directly at the check-in counter in Copenhagen Airport.

There is a limited number of unaccompanied children allowed per flight, so we recommend applying for companion service as early as possible.

Who handles it?

At Copenhagen Airport, companion service is provided by a ground handling company. The specific handling company you should use depends on the airline.
See all handling companies here

Please note: Not all airlines offer to accompany children under 18 years old. Check the individual rules directly with the airline

A Safe Journey

If your child is flying alone, we will do our best to ensure that your child feels in safe hands, both at departure and arrival at Copenhagen Airport.

Please note: We always recommend that you take the time to research and understand your airline's policy for unaccompanied children. Airlines do not assess whether your child is capable of flying alone; the decision is solely made by you as a parent/guardian.

Tips and how it works:

  • Fill out documents before departure: Parents/guardians should complete the 'Handling Advice' form for the child before departure. This form should include the name and mobile phone number of the person dropping off the child, as well as the person picking up the child at the destination.

  • Arrive in good time: Show up at the airline's check-in counter preferably 2-3 hours before departure. This allows ample time in case of unexpected events, and the child can travel with more peace of mind.

  • Tip for carry-on baggage: We recommend that the child has a clear and lightweight carry-on baggage with only the essential items, as there are already many things to keep track of in an airport.

  • Check-in and baggage: At the airline's check-in counter, the parent/guardian must present valid ID and the necessary signed forms required by the airline. You will also be asked to assist the child with any checked baggage.

  • Assistance staff: An assistance staff from the airline will pick up the child at the check-in counter and accompany the child through security, possibly passport control, and all the way to the gate, where the airline staff is ready to receive them. As a parent/guardian, you should wait at the airport until the plane has taken off.

  • Onboard the plane: A member of the cabin crew will welcome the child on board and take care of the child during the flight. Vigilance is always maintained to ensure the child feels secure.

  • At the destination: Upon landing, airport staff will welcome the child at the gate and escort the child through passport control, customs, and all the way to the arrival hall where the parent/guardian is waiting to pick up the child. The staff performs document checks and photo identification before releasing the child.

How do I know that my child has departed safely?

As a parent/guardian, you should always wait at the airport until your child's flight has taken off. In the case of any delays or unforeseen situations, your child will be accompanied, and the airline will keep you informed along the way.

Please note: If you have any questions about your child's journey, always contact the airline directly.

 Contact information for all airlines