Privacy Policy – CPH ID card holders, crews and visitors
Latest update: 16 January 2020
In this Privacy Policy we describe how Copenhagen Airports A/S (CPH) processes your personal data, when you apply for and use a CPH ID Card, visit CPH as crew or visitor without a CPH ID card, use the CPH Now service platform, or other services which refer to the Policy. The Policy also applies to the processing of personal data, as part of your access to and traffic on CPHs areas. The Policy supplements, but does not substitute, any other policies or terms and conditions laid down with respect to the use of individual services provided by CPH.
The Policy applies for Copenhagen Airport, Kastrup and Roskilde Airport.
You will find a separate Privacy Police that applies to the use of the airport and our services as a passenger here: CPH.dk/privacy
It is essential to CPH that you feel secure about our processing of the personal data that we obtain about you when you are at the airport, use your CPH ID card, sign up for or use one of our services, among other things.
Data controller
Your personal data are processed by Copenhagen Airports A/S, Box 74, Lufthavnsboulevarden 6, DK-2770 Kastrup, Denmark as data controller.
Data protection officer
CPH has appointed a Data Protection Officer (DPO), and you are welcome to contact our DPO with any questions or other queries you may have about our processing of personal data. You can contact our DPO at privacy@cph.dk.
Mandatory information
Information listed below is mandatory. If you do not disclose such information, the consequence is that CPH will not be able to issue an ID card to you.
Your rights
You are, of course, entitled to request access to, rectification or erasure of any personal data about you that CPH processes. You also have the right to object to the processing of your personal data and to have the processing of your personal data restricted. If you are not satisfied with the way we process your personal data, you naturally also have the right to file a complaint with the Danish Data Protection Agency.
In particular, you have an unconditional right to object to processing of your personal data for direct marketing purposes. If the processing of your personal data is based on your consent, you have the right to withdraw your consent at any time. The withdrawal of your consent will not affect the lawfulness of processing of data before your withdrawal. You have the right to receive the personal data you have provided in a structured, commonly used, machine-readable format (data portability).
These rights may be subject to conditions or restrictions. Accordingly, you may not have the right to data portability in a given case – it depends on the specific circumstances of the processing activities.
Data collected from other sources
When we collect data from other sources than yourself, such source(s) may be:
- Your employer
- Public authorities, including the police
Transfer to Third Countries
CPH primarily processes your personal data within the European Economic Area ("EEA").
However, we may transfer personal data to third countries, i.e., countries outside the EU/EEA, when we use data processors and sub-processors established in third countries.
This is the case, for example, in relation to our use of ServiceNow, HubParking, and their sub-processors.
The third countries to which we transfer personal data include:
- USA
- Australia
- Japan
- Canada
- India
- Switzerland
- Israel
If the European Commission has not made a decision that the level of protection in the respective third country is adequate, or, in the case of the USA, is not part of the EU-US Data Privacy Framework in accordance with the General Data Protection Regulation article 45, we use the Commission's standard contractual clauses in accordance with Article 46(2)(c) of the Regulation.
You have the option to request a copy of our standard contractual clauses by sending an email to privacy@cph.dk.
Privacy policy updates
We will make changes to this Privacy Policy as required. You can see this by checking the date at the top of the page. In case of significant changes to the Privacy Policy we will inform you directly about the changes and the consequences hereof.
By clicking the icons below, you can see the processing of personal data that applies to the various parts of CPH.